Forgetting a password happens to everyone. This guide covers how to reset both your Data Mammoth account password and your server's root/user password.

Resetting Your Data Mammoth Account Password

Step 1 — Go to the Login Page

Navigate to the Data Mammoth login page in your browser.

Step 2 — Click "Forgot Password"

Below the login form, click the Forgot Password or Reset Password link.

Step 3 — Enter Your Email

Enter the email address associated with your Data Mammoth account (e.g., [email protected]) and click Send Reset Link.

Step 4 — Check Your Email

Open your inbox and look for a password reset email from Data Mammoth. The email contains a link to set a new password.

If you do not receive the email:

• Check your spam/junk folder.
• Verify you entered the correct email address.
• Wait a few minutes and try again.
• If still not received, contact support. See All Ways to Contact Support.

Step 5 — Create a New Password

Click the reset link in the email and enter a new strong password:

• At least 12 characters.
• Mix of uppercase, lowercase, numbers, and special characters.
• Do not reuse passwords from other services.
• Consider using a password manager.

Step 6 — Log In

Use your new password to log in. If you have 2FA enabled, you will also need your verification code.

Resetting Your Server Root Password

If you have forgotten the root password for your Data Mammoth VPS:

Method 1 — Reset via Dashboard

Method 2 — Reset via Web Console

If the dashboard does not offer a password reset:

mount -o remount,rw /

passwd root

exec /sbin/init

Method 3 — Using SSH Key Access

If you have SSH key authentication configured with another user:

# Log in as the non-root user
ssh [email protected]
Change the root password
sudo passwd root

Method 4 — Rescue Mode

If other methods do not work:

mount /dev/vda1 /mnt
chroot /mnt
passwd root
exit
umount /mnt

See Server Not Booting — Rescue Mode Guide for detailed rescue mode instructions.

Resetting a Non-Root User Password

If you know the root password but need to reset another user's password:

# As root
sudo passwd username

If the user needs to change their own password on next login:

sudo passwd --expire username

Security After a Password Reset

After resetting any password:

What to Do Next

• Enable 2FA — Protect Your Account — Add extra security.
• Managing SSH Keys — Set up key-based authentication.
• Locked Out of 2FA — Recovery Steps — If you also lost your 2FA device.
• All Ways to Contact Support — Get help if you are stuck.