Managed Services Overview

Data Mammoth's Managed Services take the burden of server administration off your shoulders. Instead of spending time on updates, security patches, monitoring, and troubleshooting, our team of experts handles it for you — so you can focus on your business, applications, and customers.

What Are Managed Services?

Managed services provide professional server administration performed by Data Mammoth's technical team. When you subscribe to managed services, our engineers actively monitor, maintain, and optimize your server on an ongoing basis.

This includes proactive maintenance (updates, patches, monitoring) and reactive support (troubleshooting, incident response, configuration changes).

Key Benefits

Who Should Use Managed Services?

Managed services are ideal for:

• Small businesses — Without a dedicated IT team, managed services provide enterprise-grade administration.
• Agencies — Focus on client work while we handle the hosting infrastructure.
• Non-technical founders — Run your applications without learning server administration.
• Growing companies — Scale your infrastructure with expert guidance.
• Mission-critical applications — When downtime is not an option.

What Is Included?

For a detailed breakdown of everything included in managed services, see What's Included in Managed Services?.

At a high level, managed services cover:

• Server monitoring — 24/7 monitoring of CPU, RAM, disk, and network.
• OS updates — Regular operating system and security patch installation.
• Security hardening — Firewall configuration, SSH hardening, and security best practices.
• Performance optimization — Web server, database, and application tuning.
• Backup management — Configured and monitored automated backups.
• Incident response — Rapid response to alerts and outages.
• Configuration changes — Service installations, modifications, and troubleshooting.

How It Works

Subscribe — Add managed services to an existing server or order a new server with managed services included. See How to Request a Managed Service.

Onboarding — Our team reviews your server, performs an initial assessment, and applies baseline optimizations.

Ongoing management — We continuously monitor, maintain, and optimize your server.

Communication — Request changes, report issues, or ask questions through support tickets.

Managed vs. Unmanaged

Not sure if you need managed services? See our detailed comparison in Managed vs Unmanaged VPS to understand the differences in responsibility, cost, and effort.

Pricing

Managed services are available as an add-on to your existing VPS plan. Pricing depends on:

• Server plan — Larger servers with more services may have higher management fees.
• Service level — Different tiers of management may be available (basic monitoring vs. full management).
• Custom requirements — Specialized configurations or compliance needs may require custom pricing.

View current pricing in your dashboard or contact our sales team for a custom quote.

Getting Started

What's Included in Managed Services? — Understand the full scope.

How to Request a Managed Service — Enable managed services.

Managed vs Unmanaged VPS — Compare the options.

How We Handle Updates & Security Patches — Learn about our update process.

What to Do Next

• What's Included in Managed Services? — See the full service list.
• How to Request a Managed Service — Get started today.
• Managed vs Unmanaged VPS — Make an informed decision.
• How to Submit a Support Ticket — Ask questions about managed services.