Keeping track of your invoices is essential for managing your hosting expenses and maintaining accurate financial records. Data Mammoth provides a straightforward invoicing system that lets you view, download, and manage all your invoices directly from your client dashboard.
This guide covers how to find your invoices, understand what each line item means, and download PDF copies for your records or accounting purposes.
Navigating to Your Invoices
You will see a list of all invoices associated with your account, sorted by date with the most recent at the top.
Understanding the Invoice List
The invoice list page displays key information for each invoice at a glance:
| Column | Description |
|---|---|
| Invoice Number | A unique identifier for each invoice (e.g., INV-2026-0042). Use this number when referencing an invoice in support tickets. |
| Date | The date the invoice was generated. |
| Due Date | The date by which payment must be received. |
| Amount | The total amount billed, including taxes and discounts. |
| Status | The current state of the invoice: Paid, Unpaid, Overdue, or Cancelled. |
Invoice Statuses
- Paid — Payment has been received and processed. No action required.
- Unpaid — The invoice has been generated but payment has not yet been processed. This is typical for newly generated invoices that are awaiting auto-payment or manual payment.
- Overdue — The due date has passed without payment. Overdue invoices may result in service suspension if not addressed promptly.
- Cancelled — The invoice has been voided and no payment is required.
Viewing Invoice Details
Click on any invoice number or the View button to open the full invoice detail page. The detail page includes:
Header Information
- Invoice number and date
- Your account details — Name, email, and company (if applicable)
- Data Mammoth billing details — Our company information for your records
Line Items
Each service or charge is listed as a separate line item:
| Field | Description |
|---|---|
| Description | The service name and billing period (e.g., "VPS Standard — April 2026") |
| Quantity | Usually 1, but may vary for usage-based charges |
| Unit Price | The cost per unit before taxes |
| Discount | Any promotional or loyalty discount applied |
| Tax | Applicable VAT or sales tax based on your location |
| Total | The final amount for this line item |
Subtotal and Total
At the bottom of the invoice, you will see:
- Subtotal — The total before taxes and discounts.
- Discount — Any account-level or promotional discounts applied.
- Tax — The total tax amount.
- Total — The final amount due.
- Amount Paid — How much has been paid toward this invoice.
- Balance Due — Any remaining unpaid amount.
Payment Information
If the invoice has been paid, the payment section shows:
- Payment method — How the payment was made (credit card, PayPal, account credit, etc.).
- Transaction ID — A reference number for the payment transaction.
- Payment date — When the payment was processed.
Downloading Invoices as PDF
To download a PDF copy of any invoice:
The PDF invoice is formatted for printing and includes all the information displayed on the invoice detail page. It is suitable for:
- Accounting and bookkeeping
- Expense reports
- Tax filings
- Sharing with your finance team or accountant
Downloading Multiple Invoices
If you need to download invoices in bulk (e.g., for end-of-year accounting), you can download them one at a time from the invoice list page. Each invoice row typically has a quick download icon that lets you grab the PDF without opening the full detail page.
Filtering and Searching Invoices
If you have many invoices, use the filtering options on the invoice list page:
- Date range — Filter invoices by a specific time period (e.g., last month, last quarter, last year, or a custom date range).
- Status — Show only paid, unpaid, overdue, or cancelled invoices.
- Search — Search by invoice number or description.
Understanding Common Invoice Charges
Here are explanations for charges you may see on your invoices:
- VPS Hosting — [Plan Name] — Your monthly, quarterly, or annual VPS subscription fee.
- Add-on: Automated Backups — Charges for the automated backup service.
- Add-on: Additional IP Address — Charges for extra IP addresses.
- Add-on: DDoS Protection — Charges for enhanced DDoS protection.
- Setup Fee — A one-time fee for initial server provisioning (if applicable to your plan).
- Prorated Charge — A partial charge when you upgrade or downgrade mid-billing cycle. The amount reflects the remaining days in the current period.
- Account Credit Applied — A deduction showing that account credit was used toward the invoice total.
What to Do With an Unpaid or Overdue Invoice
If you have an unpaid or overdue invoice:
Services may be suspended if invoices remain unpaid past the grace period. Pay overdue invoices promptly to avoid service interruption.
Invoice Notifications
Data Mammoth sends email notifications for invoice-related events:
- Invoice generated — When a new invoice is created (typically a few days before the due date).
- Payment received — Confirmation that payment was processed.
- Payment failed — Alert when an automatic payment attempt fails.
- Invoice overdue — Reminder when an invoice is past due.
What to Do Next
- Adding and Managing Payment Methods — Set up or update your payment method.
- Accepted Payment Methods — See all the ways you can pay.
- Your First Login — Dashboard Overview — Navigate the full dashboard.
Need Help?
If you have questions about a specific charge, cannot access your invoices, or need a corrected invoice, contact our billing team by opening a support ticket. Include the invoice number and a description of your question for the fastest resolution.